Frequently Asked Questions

Learn more about our treatments and services

At your first appointment your practitioner will ask you about your symptoms and what might have caused them, and your general lifestyle and medical history. They will then carry out an examination of the area in which you are experiencing pain, and assess your general posture and mobility.

Upon assessment, your practitioner will aim to give you a diagnosis, and explain the reasons why you are experiencing pain. They will also discuss your treatment plan and the most appropriate methods of treatment, including how many sessions you will need and whether any lifestyle changes – such as a different mattress or workstation setup – will help you in your recovery.

This depends entirely on the nature and severity of your problem. Minor injuries and sprains/strains may only need a few sessions plus some stretching and exercises to do on your own, whilst more severe or complex problems might need ongoing treatment over the course of several months.

Your practitioner will discuss your treatment plan at your first appointment, including the most appropriate course of treatment, and its likely duration.

Generally, treatments are spaced roughly one week apart, but it depends on the nature and severity of the problem. If you are in acute pain, it may be more effective to see you every 2-3 days in the beginning in order to make rapid progress with your treatment.

Many patients feel they benefit from regular visits even if they are not in any pain, for a check-up and to aid with general posture, mobility and flexibility. In this case you may choose to book appointments monthly, or at whatever interval you feel suits you best.

At the start of each new appointment your practitioner will ask you about your progress, and any changes or improvements to the affected areas.

Your practitioner will then proceed to carry out a brief re-examination, followed by hands-on treatment according to your treatment plan, e.g. soft tissue work, dry needling, manipulation, etc. You will be able to chat with your practitioner during treatment and can ask any questions you have along the way.

Your practitioner may also give you exercises or stretches to do in your own time, and advise on any other lifestyle modifications that could benefit you.

Osteopathy is a hands-on therapy which requires us to examine various musculoskeletal factors, such as the movement of your joints and muscles and the alignment of your spine. You will normally be asked to undress down to your underwear so your practitioner can assess and treat you effectively.

Depending on the treatment you need, you may also be able to wear shorts, a crop top or other alternatives, and we have towels to cover you if required. Please contact us or speak to your practitioner if you have any concerns.

Many musculoskeletal problems benefit from carrying out specific stretches or other exercises which you practitioner will recommend to you. They will show how to perform them correctly and advise you on the appropriate frequency and duration.

You may also want to consider making changes to your home or office setup, your mattress and pillow, or anything else which affects your body mechanics, all of which your practitioner will be happy to advise you on.

Osteopathic treatment should not hurt, but you may experience some discomfort when your practitioner is manipulating or massaging painful areas. During treatment, your practitioner will ask you what you find painful and ensure your treatment is tailored appropriately.

It’s also possible to feel a bit achey after osteopathic treatment as your muscles and joints adapt. This is a normal and healthy response and rarely lasts more than 48 hours. Your practitioner will advise you on what to expect in your particular case.

Yes, we are very happy to do so. Osteopaths and Podiatrists are experts on body mechanics. We will help you identify any lifestyle factors that might be contributing to your problem, and guide you in choosing the right products or adaptations for you.

Absolutely. If it makes you feel more comfortable, we encourage you to bring a friend or relative to be present during your appointments.

Please note, it is our policy that all patients under the age of 16 are required to have a suitable adult to accompany them during their appointments.

No, you don’t need a referral. You can choose to see us yourself by simply booking an appointment.

Many private healthcare insurance schemes provide cover for osteopathic treatment. Before booking your appointment, please check the terms and conditions of your individual policy about the level of available cover and whether you need to be referred by your GP or a specialist.

Blackshots Osteopathic Centre is registered with WPA, Aviva, Simply Health and Pru Health.

All osteopaths have to complete a four or five year degree course, which is similar to a medical degree but with more emphasis on anatomy and musculoskeletal dysfunction. This academic knowledge is supported by extensive clinical skills and over 1000 hours of applied technique and treatment.

Yes, all osteopaths are required by law to register with the General Osteopathic Council who regulate the practice of osteopathy in the United Kingdom, setting and promoting strict standards of osteopathic training, safe practice, conduct and care. All our osteopaths are also members of the Institute of Osteopathy.

Our Podiatrist and Chiropodist is registered with the Health and Care Professions Council (HCPC)

You can book an appointment easily using our online system. Simply choose an empty appointment time, and book and pay online. We look forward to seeing you!

If the answer to your question isn’t covered here, please feel free to contact us and our practitioners will be happy to discuss it with you.

Osteopathy and Podiatry

Grays Clinic

Monday 9am – 8pm
Wednesday 9am – 8pm
Friday 9am – 7pm

Paul Naisbitt Osteopathy

North London Clinic

Tuesday 8am – 1pm
Saturday 8am – 1pm

Easy Online Booking

Book an Appointment

Booking is quick and easy with our online system, allowing you to select the appointment you want, and to book and pay online.

If there is anything you would like to discuss before making an appointment, please don’t hesitate to contact us. Please also note we have a 24h cancellation policy.

  • Initial Osteopathy Appointment £45

    Initial appointment for new patients

  • Follow-up Osteopathy Appointment £45

    Follow-up appointment for continuing treatment

  • Initial Podiatry / Chiropody Appointment £45

    Initial appointment for new patients

  • Follow-up Podiatry Chiropody Appointment £35

    Follow-up appointment for continuing treatment